Shipping policy

Shipping Policy:

Thank you for choosing to shop with Orbit-Store (MERYT) We are committed to providing a seamless and reliable shipping experience for our customers. Please read our shipping policy carefully to understand the terms and conditions regarding shipping and delivery of your orders.

  1. Shipping Methods and Carriers: We offer shipping to all states within the United States, excluding Alaska, Puerto Rico, and Hawaii. We work with reputable shipping carriers to ensure timely and secure delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can select the option that best suits your needs.

  2. Shipping Costs: Unless specified otherwise, the customer is responsible for all shipping costs associated with their order. Shipping costs will be calculated based on the weight, dimensions, and destination of the package. The shipping costs will be displayed during the checkout process before you finalize your purchase.

  3. Free Shipping: Occasionally, we may offer free shipping on select products or as part of a promotional campaign. If a product or promotion qualifies for free shipping, it will be clearly indicated on the product page or during the checkout process. Please note that free shipping applies to standard shipping within the contiguous United States only, unless specifically stated otherwise.

  4. Delivery Times: We strive to process and ship orders promptly. The estimated delivery times will vary depending on the shipping method selected and the destination. Please note that unforeseen circumstances, such as weather conditions or carrier delays, may impact the actual delivery times. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

  5. International Shipping: Currently, we only offer shipping within the United States, excluding Alaska, Puerto Rico, and Hawaii. We do not offer international shipping at this time. We apologize for any inconvenience this may cause and appreciate your understanding.

  6. Order Processing and Shipment: Orders are typically processed and shipped within 48 hours from the date of purchase, excluding weekends and holidays. Please allow additional time for order processing during peak seasons or promotional periods. In the event of any unforeseen delays or issues with your order, we will promptly notify you via the contact information provided.

  7. Address Accuracy: It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. We cannot be held responsible for delays or delivery issues arising from incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible.

  8. Shipment Tracking: Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to track the status and progress of your shipment through the carrier's website.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance. We are here to ensure your satisfaction with our products and services.